Summary

This course enables managers not only to know how to manage people, but also how to manage themselves. This course therefore consists in orienting managers towards the development of knowledge

of oneself, as well as the skills needed to manage interpersonal relationships in the workplace.

work. This training aims to make the manager able to mobilize the teams to the best of their performance in a competitive business environment.

Upon completion of this training, you will be able to gain a clear understanding of what it takes to be an effective manager, build positive relationships and apply team leadership.

Audience

• Current and potential directors
• Administrators
• Senior Managers
• New managers

Learning objectives

• Define yourself as a manager
• Develop an understanding of management decision-making skills
• Describe the issues of interpersonal relations at work
• Know how to create and maintain collaboration as well as teamwork
• Learn to deal with difficult conversations, discipline issues and rigor at work

Detailed calendar

• DURATION 5 DAYS

DAY1: Concept of management

• Management skills
• The manager and his role
• Confirmation of the member’s role in a team
• The roles of the ideal leader

DAY2: Effective communication strategy

• The principles of good communication
• Communicate effectively in a team
• Mobilization of team members
• The style of communication appropriate to you

DAY3: Conflict management and engagement

• Identification of conflicts in a team
• Conflict resolution technique in the workplace
• Factors that influence work engagement
• Intergenerational management at work

DAY4: Contribution to the strategic objectives of the organization

• Breakdown of general objectives into specific objectives
• Performance standards
• Monitoring, measurements and analyzes
• Performance Gaps and Corrective Actions

DAY 5: Discovery day The fifth day will be devoted to a tourist visit to the host city

Pedagogical approach

This training is based on theory and practice:

Sessions illustrated with examples based on real cases

In order to allow participants to take better advantage of the practical cases, the number of registrants per session is limited.

General information

Accommodation covering five nights, included in the cost of training

Student manual containing more than 50 pages of information and practical examples will be distributed to participants

A certificate of participation will be given to each participant.

Registration and payment terms

• Online by credit card (Visa, MasterCard, PayPal, bank transfer, Email Transfer) on our website
• Certified check or money order payable to Formatour Incorporated