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ITIL®

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Showing 1–12 of 16 results

New
1

ITIL® 2011 Awareness for Decision Makers

$1,200.00
.5 day Beginner

A half-day session for Executives, Senior Management and “decision makers” who need an in-depth understanding of the values associated with service improvement initiatives based on the ITIL® Service Lifecycle Framework.

Hot
1

ITIL® 2011 Continual Service Improvement Certification Program – 3 Days

$2,950.00
3 Days Nasser El-Batal Master

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations.

1

ITIL® 2011 Expert – Self Study Program & Kit overview

$2,500.00
Flexible Master

The following provides a high level view of the 12-month process, its content, outcomes and responsibilities [table id=1 /]

1

ITIL® 2011 Expert Program Bootcamp – 10 Days

$16,500.00
10 Days Nasser El-Batal Master

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations.

Hot
1

ITIL® 2011 Foundation Program Certification Program – 3 Days (English and French)

$1,850.00
3 Days Nasser El-Batal Beginner

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management  by many Public & Private Organizations.

1

ITIL® 2011 Managing Across the Lifecycle (MALC) – 5 Days

$3,798.00
5 Days Master

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations.  Since early 1990, ITIL® has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under current version.

Hot
1

ITIL® 2011 Operations Support Analysis (OSA) Certification Program – 5 Days (English and French)

$3,798.00
5 Days Nasser El-Batal Master

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations.

New
1

ITIL® 2011 Overview – 1 Day (English and French)

$1,750.00
1 Day Nasser El-Batal Beginner

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management  by many Public & Private Organizations.

 

1

ITIL® 2011 Planning Protection & Optimization (PPO) Certification Program – 5 Days (English and French)

$3,798.00
5 Days Nasser El-Batal Master

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations.

New
1

ITIL® 2011 Practitioner Certificate Program – 3 days

$2,950.00
3 Days Nasser El-Batal Master

The purpose of the ITIL Practitioner certificate program is to ensure the candidate has sufficient understanding and hands-on experience of how to apply, assess, improve ITIL best practices.

 

1

ITIL® 2011 Release Control & Validation (RCV) Certification Program – 5 Days (English and French)

$3,798.00
5 Days Nasser El-Batal Master

We provide the students with real life experiences; for the purpose of discussion and to show the value of using best practice, we could use the client organization as “Case study” example (where private course is delivered).

Hot
1

ITIL® 2011 Service Design Certification Program – 3 Days

$2,950.00
3 Days Nasser El-Batal Master

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations.