ISO/IEC 38500 IT Corporate Governance Implementer Course (5 Days)

//ISO/IEC 38500 IT Corporate Governance Implementer Course (5 Days)

ISO/IEC 38500 IT Corporate Governance Implementer Course (5 Days)

$2,650.00 Class Price

Duration: 5 Days
Level: Master
Start Date: Sept-16-2019
Time: 9:00 am
Location: Brampton
Address: 45 Coventry Rd, Brampton, ON L6T 4V7

This five-day intensive course enables participants to develop the necessary expertise and knowledge to support an organization in implementing and managing Corporate Governance of IT as specified in ISO/IEC 38500:2008. Participants will also gain a thorough understanding of best practices used to appropriately govern a Corporate Governance of IT system across all the principles of ISO/IEC 38500. ISO/IEC 38500 applies to the governance of management processes (and decisions) relating to the information and communication services used by an organization. These processes could be controlled by IT specialists within the organization or external service providers, or by business units within the organization. This training is consistent with COBIT 5 (Control Objectives for Information and Related Technology) and CGEIT (Certified in the Governance of Enterprise IT).

Description

Mastering the Implementation and Management of Corporate Governance of Information Technology based on ISO/IEC 38500
Summary

This five-day intensive course enables participants to develop the necessary expertise and knowledge to support an organization in implementing and managing Corporate Governance of IT as specified in ISO/IEC 38500:2015. Participants will also gain a thorough understanding of best practices used to appropriately govern a Corporate Governance of IT system across all the principles of ISO/IEC 38500. ISO/IEC 38500 applies to the governance of management processes (and decisions) relating to the information and communication services used by an organization. These processes could be controlled by IT specialists within the organization or external service providers, or by business units within the organization. This training is consistent with COBIT 5 (Control Objectives for Information and Related Technology) and CGEIT (Certified in the Governance of Enterprise IT).

Who should attend?

Project managers or consultants wanting to prepare and to support an organization In the implementation of Corporate Governance of IT
ISO 38500 auditors who wish to fully understand the Corporate Governance of IT implementation process
CxO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks
Members of groups monitoring the resources within the organization
External business or technical specialists, such as legal or accounting specialists, retail associations, or professional bodies
Vendors of hardware, software, communications and other IT products
Internal and external service providers (including consultants)
Members of an information security and/or IT team
Expert advisors in information technology
Technical experts wanting to formalize, amend, and/or extend the organizations IT-related objectives

Learning objectives

To understand the implementation of the Corporate Governance of IT by adhering to the governance framework and principles of ISO/IEC 38500
To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Corporate Governance of IT
To understand the relationship between the components of a Corporate Governance of IT, including responsibility, strategy, acquisition, performance, conformance, and human behavior
To acquire the necessary expertise to support an organization in implementing, managing and maintaining a Corporate Governance of IT as delineated in ISO/IEC 38500
To acquire the necessary expertise to manage a team implementing a Corporate Governance of IT
To develop the knowledge and skills required to advise organizations on best practices in the management of Corporate Governance of IT
To improve the capacity for analysis and decision making in the context of the management of Corporate Governance of IT

Course agenda
Day 1: Introduction to IT Governance and ISO/IEC 38500

Introduction and a brief history of Corporate Governance of IT
Presentation of the standards ISO/IEC 38500, COBIT 5, and CGEIT
Overview of the fundamental principles of the Corporate Governance of IT
Governance model for the Corporate Governance of IT
Assigning roles and accountabilities
Establishing the GEIT Project Team and drafting the GEIT Project Plan
The difference between governance and management

Day 2: IT Strategy and Acquisition

Strategic alignment of IT-related objectives with enterprise objectives through goal cascading
Meeting stakeholder needs through benefits realization, risk optimization, and resource optimization
Formulating a strategy through:
- Mapping out the big picture
- Deciding how to get there
- Acting effectively to manage risk
- Evaluating changes
Effectively managing changes in business strategy which are due to the dynamic nature of a business environment
Establishing an IT strategy committee with the focus on offering advice on IT value, risk, and performance.
Acquisition – Balancing benefits opportunities, costs, and risks
Categorizing IT investments
Managing investments through
- Business case
- Program management
- Benefits realization
Preparing an acquisition and procurement process
Calculation of benefits using financially-oriented and nonfinancially-oriented cost-benefit techniques
Drafting and implementing cost optimization strategies

Day 3: Performance and Risk Management

Implementation of an IT service management system
Continuous improvement through the following frameworks:
- Six Sigma
- Total Quality Management (TQM)
- Plan-Do-Check-Act (PDCA)
Interoperability of diverse systems and organizations
Risk management: identification, analysis and treatment of risk (drawing on guidance from ISO 31000)
Implementing a Business Continuity Management System and a Recovery Strategy

Day 4: Resource Management, Conformance, and Human Behavior

Establishing an effective Human Resource Management
Drafting and incorporating HR strategies
Contract Management, Relationship Management, and Asset Management through SLAs and OLAs
Management and governance of data
Record and monitor IT resource utilization and availability
Outsourcing practices: Onsite, Offsite, and Offshore
Measure continuous performance of service delivery
Governance of conformance to legal requirements and other standards
Governance of human behavior and management of organizational and cultural change

Day 5: Certification Exam
Prerequisites
ISO 38500 Foundation Certification or a basic knowledge of ISO 38500 is recommended.

Educational approach

This training is based on both theory and practice:

Sessions of lectures illustrated with examples based on real cases
Practical exercises
Review exercises to assist the exam preparation
Practice test similar to the certification exam

To benefit from the practical exercises, the number of training participants is limited
Examination and Certification

The “PECB Certified ISO/IEC 38500 Lead Manager” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:

Domain 1: Principles for good Corporate Governance of IT
Domain 2: Evaluate-Direct-Monitor Model of ISO/IEC 38500
Domain 3: Guidance for the Corporate Government of IT
Domain 4: Evaluate the need and applicability of each principle
Domain 5: Direct the adherence to each principle
Domain 6: Monitor all or key activities related to all the principles

Duration: 3 hours

For more information about the exam, refer to PECB section on ISO/IEC 38500 Lead Manager Exam at https://pecb.com/certifications

After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC 38500 Lead Manager, depending on their level of experience

A certificate will be issued to the participants who successfully pass the exam and comply with all the other requirements related to the selected credential

For more information about ISO/IEC 38500 certifications and PECB certification process, refer to PECB section on ISO/IEC 38500 Lead Manager
General Information

Exam and certification fees are included in the training price
A student manual containing over 500 pages of information and practical examples will be distributed to the participants
A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to the participants
In case of failure of an exam, the participants are allowed to retake the exam for free under certain conditions

Duration: 5 Days  Start Date: Sept 16, 2019  Location: 45 Coventry Rd Brampton, ON L6T 4V7


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