FAQ

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FAQ2018-11-21T15:27:06+00:00
What is Formatour Incorporated’s course format?2019-01-25T00:56:21+00:00

Formatour Incorporated courses are all intensive programs that generally lead to an examination, such as ITIL® or ISO, or can be just for a general knowledge purpose, such as in our leadership program. The completion of a specific course or program of study will significantly enhance your chance of passing your desired certification examination. We systematically review every major section that is tested on your exam, as well as reviewing and discussing practical aspects and methodologies to tackle each of them.

What ‘s different about FormaTour Incorporated’s executive program?2019-01-25T00:52:24+00:00

Our executive programs are designed for CEOs and senior leaders from overseas. We organize high-level international seminars throughout the year here in Canada, allowing those leaders from across the world to discover North American leadership techniques. Those leaders from around the world have the opportunity to meet their peers and establish business contacts.

Can I enroll in FormaTour Incorporated’s Executive Program even though I’m in North America?2019-01-25T00:49:25+00:00

Yes. One of the first goals of our Executive Programs is network building. You will have the opportunity to network with decision-makers.

Why should I choose FormaTour Incorporated?2019-01-25T00:46:49+00:00

FormaTour Incorporated provides the most up-to-date training materials that are needed to succeed and assure confidence in your everyday life. We are an accredited partner of PECB Canada, as well as Ahead Technology Inc., from which our ISO and ITIL® training materials are derived. FormaTour Incorporated is also an ITIL® licensed affiliate by PEOPLECERT. As a major provider of training, examination and consulting services, our mission is to provide our clients with comprehensive services that inspire trust, continual improvement, and international recognition. In fact, we have the best training materials in the industry.

What are the qualifications of FormaTour Incorporated’s trainers?2019-01-25T00:40:27+00:00

FormaTour Incorporated employs a select group of highly qualified professional experts in an array of fields. All our trainers are technically proficient people that have relevant sector experience, hold professional credentials and are continually improving their knowledge to ensure continuous satisfaction to our clients.

Where are FormaTour Incorporated’s courses held?2019-01-25T00:37:44+00:00

Our courses are normally held at different locations across Canada. Some classes are also held online, live online or, on request, at client facilities. Please check the course schedule for more details.

What is the difference between an online course and a live online course?2019-01-25T00:34:40+00:00

Our online courses are delivered via the PECB App KATE. KATE is a free application that allows you to access the courses assigned to you. It requires you to log in with your credentials. KATE is Windows and MAC OS X compatible. This option is available for most of our ISO training courses.

The live online course is a distance learning, available for our ITIL® courses and some of our other courses such as ISO courses. Regardless of their locations or countries, students connect to the Learning Management System (LMS) at a designated time and can directly interact with the instructor. We also use Zoom video conferencing system for some of our Live online courses.

A minimum of three weeks is required to set up the LMS and provide you with your access credentials. Right now, our LMS is WINDOWS based only. We are working on the Mac platform which will be released soon. But the Zoom video conferencing system remains a great alternative regardless of the circumstances.

How can I pay for a FormaTour Incorporated course?2019-01-25T00:30:31+00:00

We offer different ways to pay for our courses and services:

  • Online via credit card (Visa, MasterCard, PayPal, wire transfer or email transfer)
  • Certified cheque or money order payable to FormaTour Incorporated (mailed to our head office)
What is FormaTour Incorporated’s cancellation and refund policy?2019-01-25T00:28:06+00:00

All of FormaTour Incorporated courses must reach a minimum enrollment in order to proceed. Our guarantee-to-run is generally four. Courses that do not reach that minimum enrolment number by at least two weeks before the start of the course will be rescheduled to a later date. If for any reason a FormaTour Incorporated course is rescheduled, you have the option to either receive a 100% refund of your course fee or transfer your course fee to a later FormaTour Incorporated course date. Courses that run as scheduled and other FormaTour services are non-refundable.

Does FormaTour offer any discounts for its courses?2019-01-24T22:25:30+00:00

We offer a discount code for all students who pre-register early for any ISO, ITIL® course package, which can be found on our “Promo Code Special” page. All promo code offers are subject to change without notice and are not valid for any courses that have already begun.

Which ISO courses do you offer?2019-01-24T22:20:00+00:00

We offer various ISO training programs recognized by certifications bodies, including:

Quality Auditor (QA) training, IT auditor training, ISO 17025 Lead Assessor courses, ISO 22301 lead implementer, ISO 45001 lead auditor, internal auditor training, ISO 27001 lead auditor course, ISO 9001 lead auditor training course; ISO 37001 lead implementer, ISO lead auditor training, ISO 14001, ISO 13485 auditor, ISO 22000 training course, ISO 50001 lead auditor course; ISO 16949 training course;

Please inquire about any of the above course not currently listed in our course schedule.

What is the structure of your ISO training?2019-01-24T22:13:29+00:00

Most of our courses follow the structure below:

Introduction course (1 day) –  no certification required

Foundation courses (2 days ) – with certification exam

Lead Implementer course (5 days) –  with certification exam

Lead auditor course (5 days) – with certification exam

Do you provide implementation services?2019-01-24T22:09:41+00:00

Yes – We help companies in the implementation process of any standard of their choice.  We have certified experts who can help you implement the standard relevant to your business. Please contact us today for a free Gap analysis.

Who should learn with FormaTour?2019-01-24T22:04:22+00:00

Our intensive programs are geared for people preparing for certification examinations (e.g., ITIL ® or ISO). Graduates of our program significantly enhance their ability to pass certification exams. We systematically review every major section that is tested on your exam, to ensure full preparation.  We also have programs for professionals looking to upgrade their skills, such as our renowned executive program.