0
  • An empty cart

    You have no item in your shopping cart

0
  • An empty cart

    You have no item in your shopping cart

FormaTour | The Way Towards Your Goal - E-Learning School | Face to Face Courses

Enter your keyword

ISO/IEC 20000 IT service management

VIEW BY

Showing all 4 results

Scientific and hi-tech concept. Computer display with eye being scanned for informations
15

ISO/IEC 20000 Foundation Course (2 Days)

$1,350.00
2 Days Beginner

This course enables participants to learn about the best practices for implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005

Scientific and hi-tech concept. Computer display with eye being scanned for informations
15

ISO/IEC 20000 Introduction Course (1 Day)

$1,100.00
1 Day Beginner

This one-day training enables participants to be familiar with the basic concepts of implementation and management of an IT Service Management System (SMS) as specified in ISO/IEC 20000-1:2005.

Best Internet Concept of global business from concepts series
15

ISO/IEC 20000 Lead Auditor Course (5 Days)

$2,750.00
5 Days Master

This five-day intensive course enables participants to develop the necessary expertise to audit an IT Service Management System (SMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.

Optimization Accuracy Productivity Efficiency Quality Concept
15

ISO/IEC 20000 Lead Implementer Course (5 Days)

$2,750.00
5 Days Master

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005.