Are you considering getting your business ISO certified? Doing so can be a great way to demonstrate your commitment to quality and help you stand out from the competition. ISO certification is an internationally recognized standard that is used to evaluate and certify organizations. It is based on a set of quality management principles that …
FormaTour on a scoping mission in Burkina Formatour with its partnership with the Association Burkinabè du Management de la Qualité ABMAQ accompanies CARFO in the implementation of a management system of continuity according to the standard ISO22301:2019. As such, Mr. Gérard Koffi, President of Formatour Inc, conducted a mission in Burkina Faso from January 13 …
Business Continuity Management System (ISO 22301:2019) in Burkina Faso Read More »
ISO Certification for Your Business ISO, which refers to the International Organization for Standardization, is undoubtedly the world’s best and largest known quality management standard. It is an organization saddled with developing standards for businesses’ operational processes to ensure the quality and safety of their products and services. If you’re a business owner, whether small, …
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Chaque entreprise s’appuie sur la confiance, la transparence et la crédibilité pour marquer son nom en tant que force de premier plan dans son industrie. Malheureusement, la corruption est une chose qui peut renverser des années de confiance établie et frotter le nom d’une organisation dans la boue. Pour freiner cela, la norme ISO 37001 …
Système de gestion anti-corruption ISO 37001 (ABMS) Read More »
ISO 37001 anti bribery management system Every business builds on trust, transparency, and credibility to stamp its name as a leading force in its industry. Unfortunately, bribery is one thing that can subvert years of built trust and rub an organization’s name in the mud. To curb that, ISO 37001 was established. What is ISO …
iso 18295-12017 customer contact centers part 1 is the international standard that specifies service requirements for all customer contact centres (CCC). The body aims to ensure that the customer contact centre of every organization continuously satisfies customer/client expectations when they reach out to the organization. This will be achieved if the CCC administers its services …
All About Information Security Management System Companies and Organizations constantly deal with data. From their operational processes to their marketing and decision-making, data sits right at the center of all. These businesses store and process massive amounts of information both physically and in the digital space. These include information from their customers, such as behavioral …
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Why Risk Management matters ? “We don’t manage risks so we can have no risk. We manage risks so we know which risks are worth taking, which ones will get us to our goal, which ones have enough of a payout to even take them,” said Forrester Research senior analyst Alla Valente, a specialist in …
Most ISO standards refer to an interested party. And managers are explicitly asked to identify the interested parties and their needs, and to address those needs accordingly when setting up a management system. For example, the ISO 9001:2015 Quality Management System states in clause 4.2 that: Due to their effect or potential effect on the organization’s …
Interested parties: Who are they and what could be their expectations ? Read More »
Is your company resilient? The current COVID-19 pandemic demonstrates that disasters can happen, affecting both the public and private sectors. The challenge goes beyond putting a business continuity plan in place, at least for those companies that have considered it. Today’s threats and those to come require the creation of a continuous, dynamic, and interactive …
Business Continuity: What resilience to COVID-19? Read More »
