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FormaTour leading a MasterClass with SME managers and standardizing projects in West Africa this summer​

FormaTour leading a MasterClass with SME managers and certification projects in West Africa this summer This summer, FormaTour Incorporated organized sessions around ISO certification in Africa, including a MasterClass with SME managers and the launch of a certification project in West Africa, all of which took place this summer. Here’s a look back at these …

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The benefits of ISO 26000 for a positive impact

Promoting sustainability with ISO 26000 ISO 26000 is a globally recognized standard that provides guidelines for corporate social responsibility. It helps organizations understand and manage their impact on society and the environment. Implementing ISO 26000 can have many benefits, such as enhancing reputation, improving stakeholder relations and contributing to sustainable development. ISO 26000 provides a …

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Business Continuity Management System (ISO 22301:2019) in Burkina Faso

FormaTour on a scoping mission in Burkina Formatour with its partnership with the Association Burkinabè du Management de la Qualité ABMAQ accompanies CARFO in the implementation of a management system of continuity according to the standard ISO22301:2019. As such, Mr. Gérard Koffi, President of Formatour Inc, conducted a mission in Burkina Faso from January 13 …

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ISO-certification, ISO Certification | ISO training & Implementation services, International Executive Leadership Seminar - July 2017 Session

Why You Need ISO Certification for Your Business

ISO Certification for Your Business ISO, which refers to the International Organization for Standardization, is undoubtedly the world’s best and largest known quality management standard. It is an organization saddled with developing standards for businesses’ operational processes to ensure the quality and safety of their products and services. If you’re a business owner, whether small, …

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Training at Formatour. iso 18295-12017 customer contact centers part 1

iso 18295-12017 customer contact centers part 1

iso 18295-12017 customer contact centers part 1 is the international standard that specifies service requirements for all customer contact centres (CCC). The body aims to ensure that the customer contact centre of every organization continuously satisfies customer/client expectations when they reach out to the organization. This will be achieved if the CCC administers its services …

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All About Information Security Management System

All About Information Security Management System Companies and Organizations constantly deal with data. From their operational processes to their marketing and decision-making, data sits right at the center of all. These businesses store and process massive amounts of information both physically and in the digital space. These include information from their customers, such as behavioral …

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Why Risk management matters ?

Why Risk Management matters ? “We don’t manage risks so we can have no risk. We manage risks so we know which risks are worth taking, which ones will get us to our goal, which ones have enough of a payout to even take them,” said Forrester Research senior analyst Alla Valente, a specialist in …

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