Saphia Toure

FORMATOUR INC NOW IN IVORY COAST (Abidjan)

Formatour Incorporated is moving to Abidjan Ivory Coast to be closer to its African clients. This short video introduces you to our Africa office in Abidjan with our dynamic team on site to serve you. For more information, do not hesitate to contact us at contact@formatourinc.com

Training at Formatour. iso 18295-12017 customer contact centers part 1

iso 18295-12017 customer contact centers part 1

iso 18295-12017 customer contact centers part 1 is the international standard that specifies service requirements for all customer contact centres (CCC). The body aims to ensure that the customer contact centre of every organization continuously satisfies customer/client expectations when they reach out to the organization. This will be achieved if the CCC administers its services …

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